Membership Services Telesales Agent 336 views1 application

ABOUT US

The Irish Computer Society is a not for profit member society whose mission is to advance, promote and represent the interests of ICT professionals in Ireland.

The ICS provides its members with:

  • An independent representative voice
  • Independent means of keeping up-to-date
  • Resources for professional development
  • A network of contacts in the ICT sector
  • Europe-wide professional recognition
  • Guidance on professional standards

The ICS also works to advance and promote computer literacy throughout the Irish population by:

  • Providing a means for current and potential computer users to achieve certified qualifications
  • Encouraging the continuous development and availability of ICT curricula, and the use of appropriate ICT throughout the education system
  • Furthering Ireland’s economic, educational and cultural participation in the worldwide Information Society.

 

We are seeking to fill the position of a Memberservices Telesales Agent, to provide the highest standard of service to a membership of over 12,000 members.

The Member Services Telesales Agent will be responsible for calls to members on a daily basis, processing membership renewals and resignations, and maintaining the membership databases.

 

Responsibilities

  • Managing members queries through phone and email
  • Calling members on the daily basis to renewal their membership
  • Meeting daily and weekly targets
  • Updating Membership database

Requirements

  • 1-2 years telesales experience
  • Strong Microsoft Office skills
  • Strong communication skills
  • Excellent organisational skills
  • Good listening skills
  • Experience using Salesforce will be useful but training will be provided

 

 

Terms

  • The position will be remote based with initial 4-8wks training in house.
  • Two days a month in the office
  • Part-time role 21 hour working week – Tue/Wed/Thurs
  • This is a one year contract with the possibility of extension
  • Salary – 12,500K (11.50e per hour)

More Information

Only candidates can apply for this job.
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  • Total Jobs 1 Jobs
  • Full Address 87-89 Pembroke Road, Ballsbridge, Dublin 4
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