Office/Project Administrator 561 views8 applications

Job Expired

Office/Project Administrator

 

Are you an organised professional who thrives in getting the best out of their team?

 

Then this is the job for you!

 

Minimum Criteria:

 

  • Very strong IT skills 
  • Experience in managing people
  • Experience in managing projects/campaigns
  • Fluent English

 

Desired Criteria:

 

  • Knowledge of CRM systems a distinct advantage

The Role

This is a hands on role in a successful telemarketing company. It will suit a person with excellent communication skills who will work closely with our home based team. The successful candidate will be results focused, highly organised and have a strong attention to detail.

 

The hours are 9.00am and 1.00pm Monday to Friday.     There is potential for part of this role to be done remotely

Tasks and Responsibilities include:

  • Liaise with customers and our telemarketing team
  • On going preparation of calling lists using excel for each member of the team
  • Manage the campaign cycle
  • Manage multiple campaigns
  • Monitor the results of each campaign and arrange interventions where necessary
  • Monitor the overall quality of work delivered by the team
  • Ensure each campaign is delivered on time and within budget
  • Prepare monthly campaign reports
  • Deliver daily performance reports to each team member
  • Prepare billable hours and handover to accounts for invoicing
  • Prepare weekly plan re allocation of project hours within the telemarketing team
  • Manage Holiday Entitlement, Leave and related HR issues

 

 

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